Contact Us
We are committed to providing exceptional customer support to all our players across the United Kingdom. Our dedicated support team is available to assist you with account inquiries, payment issues, technical difficulties, and responsible gambling guidance. We maintain strict compliance with UK Gambling Commission regulations and ensure all communications are handled professionally and confidentially.
Support Channels and Response Times
Our customer service operates through multiple channels to accommodate your preferences. Live chat support provides immediate assistance during peak hours, while our email support team responds within 24 hours. For urgent matters requiring immediate attention, telephone support is available during business hours with trained specialists.
| Contact Method | Details | Response Time |
|---|---|---|
| Live Chat | Available on website | Instant |
| [email protected] | 24 hours | |
| Telephone | +44 20 7946 0958 | Business hours |
- Prepare your account details before contacting support
- Clearly describe your issue or inquiry
- Provide relevant screenshots or documentation when applicable